Important Covid-19 announcement

Suspension of Generation NE Face to Face Service

In order to protect both our customers, staff and partners we have made the decision to suspend all face to face interventions for the foreseeable future. Our team are working from home and are still available to support you via phone, social media, video links, learning platforms and / or email.

We will do all we can to continue providing support, including helping you find the current jobs, create / update CV's, using this time to help better prepare you and be ready to move into work, or simply a keep in touch. We are still here for you, if you are not already a customer please Register here

Remember to follow government guidance, keep safe and keep in touch.

Accessibility

This website is run by Newcastle City Council. We want as many people as possible to be able to use this website. For example, that means you should be able to:

zoom in up to 300% without the text spilling off the screen
navigate most of the website using just a keyboard
navigate most of the website using speech recognition software
listen to most of the website using a screen reader

We've also made the website text as simple as possible to understand. AbilityNet has advice on making your device easier to use if you have a disability.

Our website aims to comply with all of the Guidelines for UK Government websites, as well as all the priority 1 and 2 checkpoints to achieve compliance with the Worldwide Web Consortiums (W3C) Web Content Accessibility Guidelines (WCAG) 1.0, Level AA, and to maintain this standard as a minimum. We are currently working towards compliance with the W3C WCAG 2.0, Level AA, with a long-term aim of achieving W3C WCAG 2.0, Level AAA.

For more information visit Web Content Accessibility Guidelines.

Get content in a different format or language

If you need information in a different format or language, please contact the Communications Support Team on 0191 211 5094 (extension 25094).

Accessibility Statement

New regulations came into force for public sector bodies on 23 September 2018. They say that public sectors bodies must make their website or mobile app more accessible by making it ‘perceivable, operable, understandable and robust’. The full name of the regulations is the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

The 2018 regulations build on our existing obligations to people who have a disability under the Equality Act 2010 (or the Disability Discrimination Act 1995 in Northern Ireland). These say that all UK service providers must consider ‘reasonable adjustments’ for disabled people. For more information on how our website is performing against these standards visit our Accessibility Statement page.